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Kona

Error 1402 help....

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ok when i try to install a program i get something like this... Error 1402 could not open key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have access to that key or contact your support personel. Ok i read the sticky but it was different so would it be different or the same like the stick and follow the instructions? Plz help me out im trying to install alot of programs on my comp and it wont let me :(

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Did you try the fix in the sticky? Were you trying to install Norton AV?

It should work, its a permissions thing.

What was the last thing you did before the error message?

http://support.microsoft.com/default.aspx?...kb;en-us;303089

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Start/Run/ "sfc /scannow" without the quotes. Have your XP CD handy.

Have you done all Windows Updates and Svc Packs?

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I didnt fix it cause it wasnt norton av...But the last thing i rem is surfing on mozilla.

<{POST_SNAPBACK}>
Not the last thing you were doing. The last thing you installed?

Try uninstalling it and then reinstalling. Boot between each uninstall/reinstall.

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Svc = service packs that is 1 or 2?

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Svc = service packs that is 1 or 2?

<{POST_SNAPBACK}>

ugh im trying to find those 2 cds where it restarts everything and you start off brand new but i cant find it :(

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You got a Dell or some other OEM?

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Well, if you have recovery discs it sounds like an IBM, Dell, Gateway or other OEM. You don't get recovery discs if you build your own. Did you get a DIY system off the net somewhere like TIgerdirect or Newegg?

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