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Error 1402 help....

#1 User is offline   Kona 

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Posted 26 December 2004 - 08:33 PM

ok when i try to install a program i get something like this... Error 1402 could not open key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have access to that key or contact your support personel. Ok i read the sticky but it was different so would it be different or the same like the stick and follow the instructions? Plz help me out im trying to install alot of programs on my comp and it wont let me sad.gif
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#2 User is offline   Kona 

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Posted 26 December 2004 - 08:38 PM

BTW i have windows xp.
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#3 User is offline   Rbreb13 

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Posted 26 December 2004 - 09:04 PM

Did you try the fix in the sticky? Were you trying to install Norton AV?
It should work, its a permissions thing.
What was the last thing you did before the error message?
http://support.microsoft.com/default.aspx?...kb;en-us;303089

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#4 User is offline   Kona 

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Posted 26 December 2004 - 09:10 PM

QUOTE (Rbreb13 @ Dec 27 2004, 02:04 AM)
Did you try the fix in the sticky? Were you trying to install Norton AV?
It should work, its a permissions thing.
What was the last thing you did before the error message?
http://support.microsoft.com/default.aspx?...kb;en-us;303089


I didnt fix it cause it wasnt norton av...But the last thing i rem is surfing on mozilla.
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#5 User is offline   Rbreb13 

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Posted 26 December 2004 - 09:34 PM

Start/Run/ "sfc /scannow" without the quotes. Have your XP CD handy.
Have you done all Windows Updates and Svc Packs?

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#6 User is offline   Kona 

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Posted 26 December 2004 - 09:36 PM

QUOTE (Rbreb13 @ Dec 27 2004, 02:34 AM)
Start/Run/ "sfc /scannow" without the quotes. Have your XP CD handy.
Have you done all Windows Updates and Svc Packs?


SVC Packs?
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#7 User is offline   Rbreb13 

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Posted 26 December 2004 - 09:36 PM

QUOTE (Kona @ Dec 26 2004, 07:10 PM)
I didnt fix it cause it wasnt norton av...But the last thing i rem is surfing on mozilla.
Not the last thing you were doing. The last thing you installed?
Try uninstalling it and then reinstalling. Boot between each uninstall/reinstall.

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#8 User is offline   Rbreb13 

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Posted 26 December 2004 - 09:37 PM

Svc = service packs that is 1 or 2?

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#9 User is offline   Kona 

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Posted 26 December 2004 - 11:02 PM

QUOTE (Rbreb13 @ Dec 27 2004, 02:37 AM)
Svc = service packs that is 1 or 2?


ugh im trying to find those 2 cds where it restarts everything and you start off brand new but i cant find it sad.gif
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#10 User is offline   Rbreb13 

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Posted 26 December 2004 - 11:05 PM

You got a Dell or some other OEM?

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#11 User is offline   Kona 

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Posted 27 December 2004 - 12:17 AM

QUOTE (Rbreb13 @ Dec 27 2004, 04:05 AM)
You got a Dell or some other OEM?



nope ;(
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#12 User is offline   jsgolfman 

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Posted 27 December 2004 - 09:41 AM

Well, if you have recovery discs it sounds like an IBM, Dell, Gateway or other OEM. You don't get recovery discs if you build your own. Did you get a DIY system off the net somewhere like TIgerdirect or Newegg?
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